Not Responding to Input on Mobile Devices

Unity Questions
1

Hi there!

I’m facing an issue using Convai with Unity.

When testing in the Unity Editor, everything works perfectly — once the character is spawned, I can type into the input field and press Enter, and the character responds as expected.

However, when I build and run the app on mobile (Android/iOS), typing in the input field and pressing the “Done” or “OK” button on the mobile keyboard does not send the message to the character. It seems like the input isn’t being submitted or processed on mobile.

Has anyone else encountered this issue? Any ideas on how to fix or work around it?

2

Hello @f.rie.da.a.l.brec.ht,

Welcome to the Convai Developer Forum!

Are you able to talk to the character using voice input? Also, could you let us know which version of the Convai SDK you are currently using?

3

Thanks buddy! @K3
Yes, voice input is working perfectly and the character responds as expected.Everything else in the setup is functioning correctly, it’s just the text input field on mobile that isn’t behaving as expected.

I’m currently using Convai SDK version v3.3.0.

4

You can follow these steps.