Hello - I am PhD student and using your characters for my lab study.
After encountering challenges using the characters, and then enabling handsfree and testing each character yesterday, I resumed my lab study today.
Neither Handsfree nor push to talk is working for any of the characters today.
Please help as I have study participants booked each day.
Thank you for your support.
Hello,
Could you please share the logs?
How do I access logs in Convai experience?
You posted your question in the wrong category. You’re using Avatar Studio, not Unreal Engine, right?
Yes I am using Avatar studio. I might have selected unreal engine by mistake and in rush. I have created the Avatar in Convai and access them in Convai directly.
I tested on other laptop as well but same outcome. The characters cant hear me anymore. They used to follow the prompt to start the conversation using the welcome prompt. I tried both push to talk and also handsfree. No luck. I also created new character to test but no luck to make them speak or hear me.
If you need to access my account, I can email my login details. Let me know.
Could you please share an example character id and experience link?
It seems my Mark character is starting to talk again except handsfree is very slow so I switched to original Push to talk except now push to talk is delayed, cant recognize key T pressed (it takes long time to recognize key press). The prompt in Description that allowed the character to start conversation doesnt work anymore. Character no longer start the conversation sadly. I have to push them to speak. Then they read the welcome messgae as of today. Convai Authentication ID: e2dd3906-81b9-11f0-be90-42010a7be01f https://x.convai.com/?xpid=ced4fbef-1835-4869-9771-c4e49600e3d3&type=unlisted Not all characters are hearing or talking again. The flow was Mark will greet user, user press key T to engage in conversation. Since yesterday characters do not start with welcome msg and just stare in Push to talk setting
It will be important that I continue to use Push to Talk to stay consistent across past and future participants. Also, character greeting user using the prompt in description to start the conversation is important as well to stay consistent. Please help to restore the characters’ in push to talk state.
It’s late evening for me now. I have 7 participants coming tomorrow from BST morning starting 9:30 AM. I will test after couple of hours for updates.
Hoping all characters will be bavk on their feet again by my morning. Please help.
Could you please try again?
Let me try
I tried but unable test on iPad as it doesn’t recognize key T on iPad.
My laptop is at the university. I will ho back to university in couple of hours please and test.