What do you need help with?
Bug report
Installation method
Unity Asset Store
Issue area
Build / Platform Compatibility
Impact
Blocker - I cannot continue
Unity version
Unity 6.5
Convai Unity SDK version
4.4.1
Target platform
iOS
Where does it happen?
Only after build
Short summary
Scene crashes as soon as the Convai character is detected.
What happened?
I built a custom scene and even tried this with the basic sample scene in the latest Convai update on the Unity Asset Store (4.4.1). I am using Unity 6.5. The project builds just fine. When I run it on my phone (iphone 17 pro max) it crashes. This happens only when there is a character ID on the convai character. If I remove the character ID from the inspector, the project runs, but of course I cannot interact with the character. In XCODE, I get a break like this when it crashes: “Thread 70: EXC_BAD_ACCESS (code=2, address=0x140000001b)” on the break line below:
0x1158989d0 <+13224>: sub x8, x29, #0xd8
0x1158989d4 <+13228>: ldur x7, [x8, #-0x100]
0x1158989d8 <+13232>: bl 0x114c463f4 ; quant_all_bands
→ 0x1158989dc <+13236>: add sp, sp, #0x50
0x1158989e0 <+13240>: sub x8, x29, #0x60
Screenshots, recording, logs, or minimal repro
I checked the relevant documentation, resources, and similar forum posts before posting.
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I confirm that I did not include API keys, tokens, passwords, secrets, private character data, private conversation logs, or customer data.
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