Speech to text fails often

Core Features Conversation Issues
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1

We’re experiencing frequent issues with the speech to text failing while people are talking - triggering an OnFailed event in the UE plugin. At first we were probably at times going over the concurrency limit of 30, so we were thinking that’s why. But also after scaling down to make sure we’re significantly lower than those limits, the issues sometimes happen, and causing significant problems for our players.

Character: 6755d57c-cf5c-11f0-834b-42010a7be027

There are lots of sessions affected, so I think it’s a general increase in STT errors overall. I believe session 1409b53a97085f2d13f1aaa377e094c9 had the issue, if you need specific session IDs.

2

Hello,

Thank you for sharing the character and session details. We’ll investigate these STT failures on our side. Once the review is complete, we’ll get back to you with our findings and next steps as soon as possible.