The Conversation is not enabled on Oculus VR (Quest 2-PRO)

Original Discord Post by leo.mss_45679 | 2024-11-12 18:11:55

Good afternoon! I created a project in Unity for the Meta Quest 2, and in this project, there is an NPC from Convai. The NPC is there to assist the player if they have any questions about the feature. The project has already been exported, and everything was working fine, but sometimes out of nowhere, the Convai conversation box does not appear, preventing communication with the NPC. Could this be related to some instability with the Convai server? Since the project was already exported, and nothing else has been changed, but sometimes the conversation box appears and sometimes it doesn’t, what could be the issue?

I am using the free version because I am testing it to show the company the potential of the tool before purchasing it.

Thank you very much in advance!

Images:

Reply by k3kalinix | 2024-11-12 18:13:19

Hello <@1176891601373646899>

Reply by k3kalinix | 2024-11-12 18:13:42

Welcome to Convai Community :wave:t2:

Reply by k3kalinix | 2024-11-12 18:15:01

Which version of Convai are you using?

Reply by leo.mss_45679 | 2024-11-12 18:22:19

Thank you very much! I am using the Creator Free version for testing. Are there any limitations with it when using Oculus VR? Thank you!

Reply by k3kalinix | 2024-11-12 18:22:47

No

Reply by k3kalinix | 2024-11-12 18:23:13

I need to know your Convai SDK version to be able to help you.

Reply by leo.mss_45679 | 2024-11-12 21:30:05

Sorry for the delay, here is the SDK version: V3.1.0.

Images:

Reply by k3kalinix | 2024-11-12 21:33:28

Okay,

Reply by k3kalinix | 2024-11-12 21:33:42

Could you please show me the Hiearchy?

Reply by k3kalinix | 2024-11-12 21:34:06

<@1176891601373646899>

Reply by leo.mss_45679 | 2024-11-12 21:44:22

Sure! The only thing is that I am Brazilian, so some names in the hierarchy will be in my language, Portuguese. :slightly_smiling_face:

Images:

Reply by k3kalinix | 2024-11-12 22:07:46

Click on the Convai VR Player

Reply by k3kalinix | 2024-11-12 22:07:57

There should be a NPCManager.

Reply by k3kalinix | 2024-11-12 22:08:11

Increase the Ray distance and Angle.

This conversation happened on the Convai Discord Server, so this post will be closed.