Unity - Transcript stops working after changing character ID value

Original Discord Post by ellinell | 2024-02-21 02:43:35

Hi, I’m currently having an issue with the base scene in Unity where, after changing the character ID to a character created via the creator, the transcript at the bottom left stops working. It accepts voice input and the character outputs the voice output in the way that the character should, but it doesn’t appear in the transcript at all. Any ideas?

Reply by enormousvampire | 2024-02-21 05:47:32

Heyy, Can you please add some logs, screenshot or video of the issue. Which Transcript UI are you using ?

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Reply by enormousvampire | 2024-02-21 05:47:32
Heyy, Can you please add some logs, screenshot or video of the issue. Which Transcript UI are you using ?

Reply by ellinell | 2024-02-21 05:57:37

Right now I’m using the chatbox UI, essentially the error looks something like this at the moment where the character is responding, but the player’s inputs don’t seem to be going through correctly or at least aren’t showing up in the chatbox. (Ignore the character’s materials, just messing around with some shaders)

It seems semi-random when it appears in the chatbox and when it doesn’t. The actual microphone is recording fine based on the soundtest in the settings menu

Images:


Reply by enormousvampire | 2024-02-21 05:58:41

Which version of our SDK are you using ?

Reply by enormousvampire | 2024-02-21 05:59:15

<@1023671043287699568> Can help you too regarding VR issues

Reply by enormousvampire | 2024-02-21 06:00:57

So you were sending the player input through the mic or through keyboard ??

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Reply by enormousvampire | 2024-02-21 05:58:41
Which version of our SDK are you using ?

Reply by ellinell | 2024-02-21 06:01:22

I used the version from the Unity asset store, package manager says 2.1.0 (from January 17th 2024)

Reply by ellinell | 2024-02-21 06:01:32

I’m using microphone input at the moment

Reply by enormousvampire | 2024-02-21 06:01:34

Okay good

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Reply by ellinell | 2024-02-21 06:01:32
I’m using microphone input at the moment

Reply by enormousvampire | 2024-02-21 06:01:59

Okay. And I am assuming this is a VR project ??

Reply by ellinell | 2024-02-21 06:02:30

Yep yep, set up with Unity XR packaging

Reply by ellinell | 2024-02-21 06:09:51

It’s worth mentioning as well that I don’t get the issue when I don’t use a custom character ID. When it’s just the base original character from the DemoScene, it works fine. Changing it to the custom character causes this to start happening though

Reply by k3kalinix | 2024-02-21 06:23:57

Check the text section of a player message, in Textmeshpro component.

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Reply by k3kalinix | 2024-02-21 06:23:57
Check the text section of a player message, in Textmeshpro component.

Reply by ellinell | 2024-02-21 06:31:45

Which object is this attached to?

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Reply by ellinell | 2024-02-21 06:31:45
Which object is this attached to?

Reply by k3kalinix | 2024-02-21 07:17:23

Your current transcript UI Object

Reply by k3kalinix | 2024-02-21 07:17:49

Also i guess you are using URP right?

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Reply by k3kalinix | 2024-02-21 07:17:49
Also i guess you are using URP right?

Reply by ellinell | 2024-02-21 07:34:48

Yep yep it’s URP

As for the text section, if we mean the currently instantiated Convai Transcript UI object, then none of the text sections seem to change from what I can tell. They just stay blank from what I can see in the inspector

It’s also weird because when I ask low-level phrases (“How are you?”) it seems to pick those up fine, but if I change the phrase to be slightly complex (“Where is the boat?”) it just doesn’t pick it up at all from what I’m seeing

Images:



Reply by k3kalinix | 2024-02-24 09:28:19

Hey <@140152110418362368>,sorry i missed your message.

Reply by k3kalinix | 2024-02-24 09:28:32

You can use our URP converter.

Reply by k3kalinix | 2024-02-24 09:29:05

For other issue let me know when you are available.