Unity WebGL build issue after upgrade to 4.4.0

What do you need help with?

Bug report

Installation method

Unity Asset Store

Issue area

Voice Interaction / Microphone

Impact

Blocker - I cannot continue

Unity version

Unity 6.4

Convai Unity SDK version

4.4.0

Target platform

WebGL

Build settings

Build Target

Where does it happen?

Both sample and custom scene

Short summary

App crashes on connecting with Convai Audio Output active

What happened?

When running an app and it has Convai Audio Output enabled the applicaton will stop responding. However the link between Convai is still functioning. example “Start app, app stops responding however if audio is heard the charachter will rspond.”
if i remove or disable the script “Convai Audio Output” the crash no longer happens but lip sync does not work.

What did you expect?

the app not to crash and lip sync to work.

Steps to reproduce

Compile the sample lip sync sample scene and run local
wait for the app to connect
App stops responding with error (Attached)

Unity Console errors or build logs

no errors when run from Unity.

Screenshots, recording, logs, or minimal repro

localhost-1785127671111.log (35.9 KB)

I checked the relevant documentation, resources, and similar forum posts before posting.

on

I confirm that I did not include API keys, tokens, passwords, secrets, private character data, private conversation logs, or customer data.

on

Thank you for the detailed report.

We have identified the issue. A fix will be included in an upcoming update, and the issue should be resolved once that update is released.