What do you need help with?
Bug report
Installation method
Not sure
Issue area
Push-to-Talk
Impact
Blocker - I cannot continue
Unreal Engine version
UE5.6.1
Convai Unreal Engine Plugin version
4.0.0-beta.29.1
Character ID
a2f4410e-feb9-11f0-99ca-42010a7be027
Project setup
Blueprint
Target platform
Unreal Editor
Where does it happen?
Custom project
Short summary
hold t to talk not detect voice
What happened?
Voice/STT suddenly stopped working in the new Convai Dashboard and in Unreal Engine integrations.
The same character works correctly with voice in the Legacy Playground.
However, voice input does not work in:
the new Convai Dashboard;
several Unreal Engine projects that previously worked correctly;
previously packaged Windows builds that also worked correctly before.
Text input works normally.
In the new Dashboard, Voice Mode shows “Connected” and “Real-time audio streaming”, but spoken input is not processed into a response.
In Unreal Engine, Push-to-Talk also no longer produces a response.
I tested this on more than one computer, with the same result.
The microphone itself is working correctly because voice conversation works normally with the same character in the Legacy Playground.
Account quota is not exhausted: 366 / 3000 interactions.
This appears to be related to the current realtime/STT pipeline used by the new Dashboard and Unreal integration.
Could you please check whether final-user-transcription or the corresponding STT result is being generated correctly for these sessions?
I can provide Unreal logs, screenshots, plugin version, and additional diagnostic information if needed.
I checked the relevant documentation, resources, and similar forum posts before posting.
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I confirm that I did not include API keys, tokens, passwords, secrets, private character data, private conversation logs, or customer data.
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