Webgl Project Facing Periodic Response Issues

Core Features Conversation Issues
1

I am facing the problem of no response on your site and in my application.
It happens every hour and after a while it starts working again.
I first thought that the free period is over , but after paid subscription the same thing happens .

Character id : 42ef53ce-55af-11f0-9267-42010a7be01f

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image616Ă—351 15.8 KB

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image319Ă—215 37.8 KB

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image580Ă—262 32.2 KB

2

Hello @Robert_Ivanov1,

Welcome to the Convai Developer Forum!

Could you please share the Console logs?

3

localhost-1751292796686.log (1.7 KB)

4

After a while the problem disappears and reappears again, it can’t be an error on my side.

5

I can’t see anything from this log. Could you please share the Unity logs?

6

Is this a WebGL project?

7

There are no errors or anything like that in the unity logs.
I can’t even use my character even on your site, that’s the main problem .

(Yes, WEBGL)

8

I understand that. I need to see the logs to investigate this problem further, that’s why I’m asking.

Could you please test with this character? 360f1c86-c98a-11ef-82c5-42010a7be016

9

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image492Ă—127 50.6 KB

it’s working fine.

10

Okay, could you please check your character’s LLM? Which LLM do you use?

11

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image449Ă—120 7.29 KB

Thank you for your help.
The problem was here as I had lost the gemini I was selecting. After switching to chat gpt, everything works fine.
Thank you very much again.

1 Like