Can't import txt file

What do you need help with?

Bug report

Issue area

Playground Knowledge Bank

Impact

Blocker - I cannot continue

Where does it happen?

Convai Playground

Knowledge source type

TXT

Character ID

0ff7eaee-665c-11f1-9c86-42010a7be02e

Session ID

N/A

File name

My_Life_Vol_I.txt

Short summary

it says it uploaded the file successfully but the file doesn’t show up in the list

Example question or query

Not applicable

Current response

Not applicable

Expected response

Not applicable

Steps to reproduce

upload the file

Redacted logs or response

N/A

Screenshots, logs, or sample TXT file

My_Life_Vol_I.txt (431 KB)

I checked the Knowledge Bank documentation before posting.

on

I confirm that I did not include API keys, tokens, passwords, secrets, private character data, private conversation logs, or customer data.

on

Hello,

It looks like you have reached the Knowledge Bank upload limit for your current plan.

Have you already discussed your Convai plan with Jeff? At the moment, the Indie Dev plan provides 5 MB of Knowledge Bank upload storage.