Our character keep responding with “API Error: Error code: 401 - {‘detail’: ‘Invalid API key’}”
CharacteID: e3c47ff8-0b0f-11f0-a925-42010a7be01a
I tried duplicating this character with the same results. Tried changing the custom elevenlabs voice to a standard one but no luck. No other characters are doing this on our account. Any idea what is causing this?
Are you testing on playground?
Both in the web playground and in our production application, which is an Android app made with Unreal Engine 5.6
Could you please share the email address of the account you are using?
I tested your character on your account, and it appears to be working as expected.
Could you please try again and let us know if you are still experiencing the issue?
It appears to be working now thank you. Any idea why this happened and if there is anything we can do to avoid it?
Glad to hear it’s working now.
There appears to be an issue on our side. I’ve informed our team, and they will work on resolving it to help prevent this from happening again.