Add Voice ID Eleven labs for Convai

Core Features Conversation Issues
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1

Hi, I want to enter the Voice ID from eleven labs, how do I do it? Because currently the options are limited.

2

Hello @Medimedi_IO,

Welcome to the Convai Developer Forum!

Could you please clarify your question? Are you asking about adding a custom ElevenLabs voice? If so, you can follow this documentation for guidance on integrating custom ElevenLabs voices with Convai: ElevenLabs API Integration Guide

3

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I’ve integrated my ElevenLabs API key and successfully selected my private custom voice “Satria RR” (Indonesian voice) in the character settings. However, whenever I try to save the character with this voice, I get the following error:

“Unable to update character details. Please try again in sometime.”

I’ve tried:

  • Using incognito mode
  • Changing only the voice (not other settings)
  • Switching to public ElevenLabs voice first, then switching back
  • Waiting several hours

The error still persists. Could you please help fix this character update issue on your end?

4

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I tried to use custom voice in my eleven labs but then a notification like this appeared

5

Please check the documentation.

Currently, only ElevenLabs accounts with their associated Pro plans and higher are compatible due to the 44.1kHz audio output.

6

I have upgraded my subscriptions to both Convai and ElevenLabs to the Pro tier, but I’m encountering a new issue. When I deploy the project in Unity for my VR game, the NPC’s voice output becomes choppy — it can’t speak in full sentences and often sounds unstable. What solutions can I use to fix this problem?

7

Which voice are you using? Could you share a screen recording showing the problem?