ElevenLabs Private Voice Problem

Hey good morning, I have a problem with eleven labs/convai in unreal engine 5.5:

ConvaiGRPCLog: Warning: OnStreamFinish: Status.ok():Not Ok | Debug Log: | Error message:Unable to generate audio response. Please verify that you have a valid voice set for the character. | Error Details: | Error Code:2 | Character ID:d626bc26-3be3-11f0-8ef4-42010a7be01f
ConvaiChatbotComponentLog: Warning: UConvaiChatbotComponent Get Response Failed! | Character ID : d626bc26-3be3-11f0-8ef4-42010a7be01f

And in the convai.com platform:

Hello @Carlos_Gonzalez,

Welcome to the Convai Developer Forum!

Which ElevenLabs plan do you have?

1 Like

I have the Creator plan, good morning

thanks for answer me

Please follow the documentation:

Your ElevenLabs plan must be Pro or higher.