Convai Animation Capture

Unity Bugs
1

Hello, this new feature was recently announced in the Unity store.

However, after installing it on my VR headset, I can’t log in with my usual Convai account, which is a Gmail account, the same one I usually use to log in to Convai.com.

I can only use the tool if I use a new account that isn’t registered.

This means it doesn’t work for existing Convai accounts.

Therefore, I can’t associate the animations with my account.

Thank you.

2

Hello @Jose_Garcia,

Hello, we haven’t been able to reproduce this issue on our end. It might be related to browser settings. Could you please clarify the exact problem you’re encountering? What happens when you try to log in with your existing Gmail-Convai account?

3


If I enter my email and password to log in, it says it’s already in use.

And if I click on “Google Login,” it doesn’t load.

It indicates the browser isn’t secure.

It fails exactly the same on Quest 2, Quest 3, and Quest 3s.

4

Thanks for the details. It appears that Google Sign-In is not fully supported within the WebView. We’ll need to investigate this further to explore potential solutions.

5

As direct Google login is not currently feasible on Quest View, we’re using a custom browser view as a workaround. To help this method function properly, please try the following steps and let us know if it resolves the issue:

  1. Log into your Google account.
  2. Navigate to Manage Your Google Account.
  3. Go to the Security section.
  4. Scroll down to Less secure app access.
  5. Make sure this setting is turned off.

Let us know how it goes, or if you encounter any issues along the way.

6

google-secure
google-secure1448×910 86.3 KB

That’s exactly how I have it, and it doesn’t work.
Thanks

7

Hello @Jose_Garcia,

We will be releasing an update to fix this login issue. Please stay tuned.