Core Interaction API not returning audio data

Core Features Core API
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1

We have recently stopped receiving audio from the Core Interaction API using the endpoint https://api.convai.com/character/getResponse. It was previously working using the same API call and voice. We are still receiving the text response as expected but no audio data is included even when the voiceResponse bool is set to true.

Any help would be appreciated. Thanks! :slightly_smiling_face:

2

Hello @sirtapps,

Thank you for the details. I have informed my teammates and we will get back to you.

3

Bumping to say I’m having the same issue today. My api call always has voiceResponse = True, but I’m not getting one anymore. The audio data field simply isn’t there.

Request success: {"sessionID": "123456789 etc", "text": "Hi there yourself! Lovely to chat. What can I do for you today?", "response": "Hi there yourself! Lovely to chat. What can I do for you today?"}
UnityEngine.Debug:Log (object)
4

Hello, any updates on this? We have some time-sensitive presentations coming up so would appreciate if anything has changed since yesterday?

5

Hi @Ruby_Osborn @sirtapps can you pls give it a try now?

6

@Deepankar_Acharyya Everything now seems to be working. Thanks for the help! :grinning_face_with_smiling_eyes:

1 Like
7

Yes this is working ok now, thank you

1 Like