Customizing chat interface

I am working on an AR project and there are a few things I would like to change about the chat interface, but I’m not sure how to do so.

The character in my game only appears when a certain image is tracked. However when the image is removed, while the character is no longer in the scene the chat is still here. How can I make the chat disappear with the character?

Secondly, I would like to change the size of the chat box but I’m not sure how to do so. Thank you.

Hello @user19,

You can access the UI prefabs from Assets\Convai\Prefabs\Transcript UI Canvases.

Open the relevant prefab, note that when first opened, the UI may not be visible. To make it visible, set the Alpha value to 1 in the Canvas Group component. You can then adjust the Scale values to resize the chat box as needed.

To hide the chat when the image is removed, ensure that the character object is actually removed from the scene,not just visually hidden. The chat interface is likely still present because the character GameObject is technically still active in the scene.

Please note: to remove Convai branding from the UI, you’ll need to be on an annual Scale plan or higher. Let us know if you need help with setup!

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