Data Retention after Downgrade

Core Features Memory
1

I am considering downgrading my account from a Paid Plan to the Free Plan. Before I proceed, I would like to clarify the following points:

Will my past conversation logs and history remain accessible after the downgrade?

Is there a risk of any recorded data being deleted or restricted once the plan changes to “Free”? I want to ensure that I can still view and keep my records even after the transition.

Thank you,

2

Hello,

No, downgrading to the Free plan will not delete or remove your existing chat history. Your past conversation logs and records will remain in your account; only your usage limits and available features will change according to the Free plan.

3

Thank you so much for your quick and helpful support!

2026年1月7日(水) 0:18 Kaan <notifications@convai.discoursemail.com>:

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