Databank question

Original Discord Post by ties88 | 2024-06-06 07:49:25

hello, we are just starting out with Convai. When testing it out in our project with the free plan there is no access to use the databank.
I was wondering at which plan this option becomes available. In the pricing tab it’s not clear to me, since the free version also had a knowledge size of 1Mb.

Reply by k3kalinix | 2024-06-06 08:36:56

Can you please show me where it says no access?

Reply by ties88 | 2024-06-06 08:46:10

the option is grayed out for me

Images:

Reply by k3kalinix | 2024-06-06 08:46:41

Could you please share your character id?

Reply by ties88 | 2024-06-06 08:47:41

d1aeb28c-3b92-11ee-8189-42010a40000b

Reply by k3kalinix | 2024-06-06 08:47:46

Thanks.

Reply by ties88 | 2024-06-06 08:58:01

Sorry, I figured it out. I didn’t realize the databank wasn’t available in the preset characters.
I 'have started to config our own and now the option is available. Thank you for the quick action. This question can be considered to be answered