I tried to reset our ElevenLabs API and now the option to just add an API is gone in my profile portal.
Hello,
Could you please share a screenshot?
Please try opening your profile in an incognito/private window. If the issue persists, test with a different browser.
If it still doesn’t work, press F12 → Console, take a screenshot of the logs, and share it here so we can investigate further.
This is not a console window. Please share the console tab.
Nothing shows up in the console tab
Refresh the page.
Could you please try it from this link?
https://preview.convai.com/
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Any Updated on this?
We’ll update you as soon as the issue is resolved. Thank you for your patience.
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We’re in the middle of working on this avatar. This has halted our production. Is there any ETA for when this will be fixed?
Is this still an ongoing issue? Are we going to be able to use this service?
In the meantime, could you try using your character with the ElevenLabs voices we provide? Due to the holidays, some processes are taking longer than usual, and we apologize for the delay.
Same as Matthew_Pye’s circumstance. I tried inPrivate window of MS Edge and Chrome browser also https://preview.convai.com/ that you suggested. It all show nothing about +API key. I have a schedule of presentation with Convai plugin in nextweek. There are two critical errors appear in same time. I couldn’t do anything. I have a presentation schedule next week.Please post me any kinds of solution please.
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Yeah this is really frustrating. My CEO is now considering if we use this service or not.
Could you please try again?