I have a paid subscription to both Convai and ElevenLabs. When I enter my ElevenLabs API key (and then wait 12 hours) I can use my custom voices. However, after some amount of time, the custom voices suddenly stop working with no warning. I still have quota available on both services. If I gener…

Hello @Jeff_Sipko , Thanks for the update! Please note that in order to use ElevenLabs custom voices with Convai, your ElevenLabs subscription must be on the Pro plan or higher. The Creator plan unfortunately does not support custom voices. For more details on setting up and linking your ElevenLab…

Elevenlabs connection repeatedly breaks

Core Features Language and Speech

K3 May 19, 2025, 3:44pm 6

Currently, only ElevenLabs accounts with their associated Pro plans and higher are compatible due to the 44.1kHz audio output. All tiers of Convai accounts can add an ElevenLabs API key integration.

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Elevenlabs connection repeatedly breaks

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