Elevenlabs Something went wrong!

Core Features Language and Speech
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Original Discord Post by alxox | 2024-08-23 15:34:44

Although there is no problem with the sound in Elevenlabs, I encounter this error in the Convai panel. Why?
Get Response Failed Invalid voice name. Please use a valid voice. Api Key: ***

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Reply by k3kalinix | 2024-08-23 15:35:12

Hello <@1100695386231930881> ,

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Reply by k3kalinix | 2024-08-23 15:35:51

Please remove the API key from the message.

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Reply by k3kalinix | 2024-08-23 15:37:17

Could you please share your Character ID?

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Reply by alxox | 2024-08-23 15:37:43

2f06e096-5e3b-11ef-b77d-42010a7be011

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Reply by alxox | 2024-08-23 15:40:08

It was working before. Then I deleted the existing sound via Elevenlabs and created a new sound clone. After this process, I got an error so I created a new API key in Elevenlabs and added this new API key to Convai by deleting the old one. I waited for the sounds to be added again. The sounds were renewed but I still get the error.

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Reply by k3kalinix | 2024-08-23 15:43:09

Thanks for details <@1100695386231930881>
I will inform my teammates.

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Reply by k3kalinix | 2024-08-23 15:43:28

We will get back to you.

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Reply by alxox | 2024-08-23 15:45:11

Thanks

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Reply by alxox | 2024-08-29 15:07:53

Something went wrong!
Get Response Failed Invalid voice name. Please use a valid voice.

I started getting this error again.

Character ID: 85fc81e0-653d-11ef-a143-42010a7be011

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Reply by k3kalinix | 2024-08-29 17:16:28

Hello <@1100695386231930881>,

My teammate is working on a fix.

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Reply by k3kalinix | 2024-09-09 09:35:45

Hello <@1100695386231930881>,

Could you please test?

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This conversation happened on the Convai Discord Server, so this post will be closed.