Error extracting Character's memory

Hi,

I’m the owner of the character and I’ve noticed that the memory and session data are no stored under my account. Until recently, I was able to view and download all sessions from the account associated with the API key being used.

However, as per your previous advice, I followed the suggested steps, but now it seems that the sessions and memory are no longer linked or accessible from any account. Could you please clarify if something has changed in how Convai handles memory/session ownership, or if there’s an additional step I need to take to restore access?

Thank you for your help,