Dear Convai Team,
A cordial greeting to the entire forum.
We are writing on behalf of TANK, a company using the professional Convai plan, to seek your guidance on a few points regarding avatar programming for more accurate feedback.
We have encountered some challenges that we would like to bring to your attention:
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Response Consistency: We have noticed that the avatar occasionally generates inconsistent responses, which can lead to confusing feedback for our users.
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Feedback with Long Inputs: We have observed that feedback is not provided when a person’s speech exceeds approximately 500 words. This is a concern as the system handled longer inputs correctly at the beginning of our subscription.
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Depth of Analysis: Additionally, we feel that the depth of the feedback analysis was more comprehensive when we first started using the service.
To help us better understand these points and optimize our use of the platform, we would like to request a conversation with your team.
Furthermore, it would be incredibly helpful if you could provide us with an example or a case study of a highly developed avatar. Seeing a best-practice example would give us a much clearer understanding of the full scope and potential of what we can achieve with our own avatar.
Thank you for your time and attention to this matter. We look forward to your response.
Best regards,
The TANK Team