Support Inquiry – Permanent Museum Avatar Installation Using Convai

Core Features Personality and Style
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Hi Convai Team,

I’m working on a permanent interactive installation for a historical museum and plan to use Convai to power the avatar’s real-time conversation and behavior. Below are a few questions to help us define the best setup:

:small_blue_diamond: 1. Best Plan for Public, Permanent Use

Which Convai plan do you recommend for a public-facing, 24/7 museum installation?
We’re planning to subscribe to a perpetual annual plan, as the exhibit is meant to remain indefinitely.

:small_blue_diamond: 2. Hardware Requirements

What is the minimum recommended hardware (CPU, GPU, RAM, etc.) to run:

  • An Unreal Engine build with Convai integration
  • Stable, uninterrupted real-time performance

:small_blue_diamond: 3. Platform Limitations

Are there any limits on usage, such as:

  • Number of daily interactions
  • Number of intents or topics
  • Session duration or concurrency?

:small_blue_diamond: 4. Voice Training

Is it possible to train the avatar’s voice to match a real person’s timbre, tone, and speaking style (e.g., the rabbi we are replicating)?

:small_blue_diamond: 5. Animation Customization

Can we create and trigger custom animations (hand gestures, emotional expressions, movements) for the avatar using Convai and Unreal?

:small_blue_diamond: 6. Interaction Quality

We aim for a natural, non-robotic conversation flow. Does Convai support:

  • Smooth transitions between animations and speech
  • More human-like dialogue behavior
  • Realistic emotional expression?

This project is of great cultural and educational value, and we’re excited about using Convai’s technology to deliver a meaningful, engaging experience.

Thank you in advance for your guidance!

Best regards,
Pablo
Creative Director – PJ Arts Studio

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Hello @Pjarts,

1. Best Plan for Public, Permanent Use
The ideal plan depends on the scale and specific needs of your project. We recommend reviewing our pricing page to select the most suitable plan based on expected interactions, concurrency, and feature access.

2. Hardware Requirements
Minimum hardware requirements depend on your Unreal Engine project, but Convai itself does not impose specific system demands.

3. Platform Limitations
All usage limits are outlined on our pricing page. Please review to find the best fit for your project’s load.

4. Voice Training
Yes, you can use a custom voice via ElevenLabs. To do this, your ElevenLabs account must be on the Pro plan or above. Once created, you can integrate the voice with your Convai character.

5. Animation Customization
Yes, you can create and trigger custom animations such as gestures and facial expressions through Convai’s action feature.

6. Interaction Quality
Yes, Convai supports smooth transitions between speech and animations, along with more natural dialogue and emotional expression. You can test this by creating a character in Avatar Studio and trying it out via video call.

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