What do you need help with?
Bug report
Installation method
UPM
Issue area
Lip Sync / Facial Animation
Impact
Major - a core flow is broken, but I can keep working
Unity version
6000.4.10f1
Convai Unity SDK version
Convai 4.6.1
Target platform
Windows
Where does it happen?
Custom scene
Short summary
Weird Avatar Facial Animation Issues (Mouth and Eyes)
What happened?
Hey Convai team
I’ve been having a weird issue with my project since yesterday. Everything was working fine before, but now my avatar sometimes stays with its mouth open during idle, or its eyes become half-closed while talking and sometimes stay closed even during idle.
This happens both in Unity and in the built version. Restarting sometimes fixes it temporarily, but the problem eventually comes back. Unity doesn’t show any errors, and I’ve also tried different internet connections, but nothing seems to help.
The only change I made last week was adding an asset to the avatar’s hands, which follows the CC_Base_L_ForearmTwist bone using a Parent Constraint component. I’m not sure if this could be related, but I thought I’d mention it just in case.
Any idea what might be causing this?
Thanks!
I checked the relevant documentation, resources, and similar forum posts before posting.
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