Knowledge Bank is not working properly

Continuing the discussion from Problem with accessing knowledge from uploaded text files:

Even our virtual character Borromini, created for the Italian Ministry of Culture, uses the GPT-4.1 engine to respond, supplemented by about thirty files correctly entered into the database to correct obvious errors or outdated information.
And while the fact that it still lists Joe Biden as the current POTUS might raise a smile, what we need is for it to correctly read and index what we’ve entered into its Knowledge Bank regarding the composition of the Italian government, as well as a myriad of specific facts, and for this content to take precedence over that coming from GPT.
Note that in the version prior to the release of the new version, the system worked correctly, and the information entered into the Bank took precedence over all other information.
How else is it possible to enter priority documents and enforce the update hierarchy in Convai? Is it possible to restore the Knowledge Bank to a proper functioning?

Hello,

Could you please share the following details?

Character ID:

Example Sessions:

Expected Answers:

Current Answer:

KB File Names:

Hi K3, I won’t start another thread about it, I think my Knowledge Bank isn’t working as it should. I have removed and re-added the KB file etc.

Character ID : 2786b252-9d59-11f0-88d8-42010a7be025

Session ID : cb3c85f4a1f4085fc66e48ed96fcd8d2

Question I asked : “what about the steam frames passthrough”

Expected Answer : (the following info is in the KB file so I was expecting the answer to be about this) : “Valve have released details about their forthcoming VR headset, it’s called Steam Frame, it’s a standalone and wireless PCVR gaming capable headset, has eye tracking and can do dynamic foveated encoding, has a powerful Snapdragon 8 circuit on chip, but the resolution is ordinary at two thousand and sixty by two thousand and sixty pixels, and sadly has black and white passthrough meaning Tyke AI wouldn’t be suitable for it. Price is not yet known but thought to be under one thousand dollars. In further news from Valve, the release of the Frame is delayed.” (so I was expecting the character to mention the black and white rather than colour passthrough).

Current Answer as can be seen in the chat log : “Ah, the Steam Deck—Valve’s handheld gem that’s revolutionized portable PC gaming, hasn’t it? It’s passed through a few hardware iterations, with the OLED model boosting display quality and battery life, making it a witty rival to consoles on the go. If you’re eyeing VR tie-ins, pairing it with a headset could be a seamless setup for some immersive sessions.” (so as can be seen it does not know anything about the Steam Frame or the passthrough).

(the above was in my app in my Meta Quest 3)

KB File Names : General Knowledge Dec 17th.txt

(I also ran a second test in the Playground as below) :

As can be seen in this image, the KB file starting with “General…” has been added and it contains info about the Steam Frame, I asked the character about it in the chat box but it didn’t know anything about it.

Could you please reset session and test again?

I reset the Session and tested, same result unfortunately :

Could you please try again?

Fixed! Thanks so much Kaan :ok_hand::+1: