Knowledge Bank non-functional in new Playground - Legacy allowed the last useful input

Report type

Bug report

Affected area

Playground - Knowledge Bank

Screenshots or recordings

Description

You legacy playground allowed me to use the “Add Knowledge” window to paste hundreds of pages of txt formatted info - then wait for “learning” - and achieve richly detailed personal thoughts, feelings and individual personality for multiple characters.

Your new playground has no “Add Knowledge” option. It allows upload of txt docs, goes through no “learning” phase, and the character is completely ignorant of anything in the txt doc that was uploaded. Nothing at all gets through.

I’ve attached a movie that’s a simple example. I uploaded a very short txt doc, giving my character detailed knowledge about 2 people involved with my company - Mohan and Stasha. I included their last names and casual details about their work, including my casting of Stasha in the Tokyo DisneySeas attraction Soaring – Fantastic Flight.

As you can see in the sample video, Nika absorbed NONE of the information. This is critical. In the past, I’ve shaped nuanced behaviors from characters that have sustained hour-long realistic conversation. Anything I author now, falls flat in the first minutes.

For now I am freezing all work, protecting the authoring I did in your legacy playground and doing no updates to their knowledge in your new playgrond for fear months of work will completely disappear. I dared to add one short test document this evening (while leaving all the old knowledge connected) to see if any knowledge would come through. None of it did. So I am staying in freeze mode, protecting the legacy state of my characters.

Could you please share the following details?

  • Character ID

  • Example Sessions

  • Expected Answers

  • Current Answer

  • KB File Names

The character ID:

d309fc28-6583-11f0-965c-42010a7be01f

Example Sessions that were problematic:

0a23018a-24e5-4e49-985d-845b5104acbe

034029f5-9cdf-4772-a0b1-0fcba62ffbc6

Expected Answer:

User: So you don’t remember me saying anything about Mohan?

Nika: Sure, I do. He’s that friend of yours who likes to play tricks on people. Kind of an imp, but underneath - a good guy. Don’t worry, I’ll be ready for him, Jer."

Current Answer:

Nika: Mohan… No, I don’t remember you mentioning him before. Was he one of your code names, or—wait, is this a trick? If Mohan’s important, fill me in.

KB file names:

Nika_Knowledge_Annex_3.txt

Thanks for your response, Kaan. Let me know if you need anything else.

Nika can be heard, running on the legacy version of her Knowledge Bank in this podcast, where she shares time with my other character Neuro:

https://youtu.be/lwvolRfCuLs

I’m hoping to be able to continue evolving my characters’ capabilities in your new playground.

Warmest regards,
Jerry
:slight_smile:

Thank you for the details.

My teammates are currently reviewing the issue and will get back to you as soon as possible.

Much appreciated.
:slight_smile:

Could you please try again?

Worked perfectly this time. Thank you! Will I need to repeat this process with you each time I upload a new knowledge file?

There was a bug affecting this process. We manually fixed the issue for your uploaded documents.

Our team is currently working on a permanent fix, so you should not need to go through this process every time in the future.

Good to know. Any target date for the permanent fix?

I will inform you.

It is fixed.

Thank you!