My character keeps disappearing when I run the scene

Original Discord Post by Deleted User | 2024-01-17 13:10:30

My problem is that my character disappears after building the scene. I’ve created a new convai scene, imported my character with its ID, saved the project, but after building and running the scene the character is not there. All I see is an empty white and blue scene without anything, but the player still can move within that. So what do I do? I’ve read the documentation through and through but couldn’t find the solution. Please help.
Thank you!
#help

Reply by k3kalinix | 2024-01-17 13:10:58

Hello <@456226577798135808>

Reply by k3kalinix | 2024-01-17 13:11:04

Welcome to Convai Community!

Reply by k3kalinix | 2024-01-17 13:11:18

Is it possible to share a screen over voice chat?

Replying to k3kalinix’s Message

Reply by k3kalinix | 2024-01-17 13:11:18
Is it possible to share a screen over voice chat?

Reply by Deleted User | 2024-01-17 13:12:00

Is it possible to do it without it?

Reply by k3kalinix | 2024-01-17 13:12:15

Sure

Reply by k3kalinix | 2024-01-17 13:12:33

First of all, which version of Convai are you using?

Replying to k3kalinix’s Message

Reply by k3kalinix | 2024-01-17 13:12:33
First of all, which version of Convai are you using?

Reply by Deleted User | 2024-01-17 13:12:47

The latest

Reply by k3kalinix | 2024-01-17 13:13:14

In the Asset Store?

Replying to k3kalinix’s Message

Reply by k3kalinix | 2024-01-17 13:13:14
In the Asset Store?

Reply by Deleted User | 2024-01-17 13:13:23

Yes

Reply by k3kalinix | 2024-01-17 13:13:30

Okay

Reply by k3kalinix | 2024-01-17 13:14:09

Can you share a screenshot from your scene?

Replying to k3kalinix’s Message

Reply by k3kalinix | 2024-01-17 13:14:09
Can you share a screenshot from your scene?

Reply by Deleted User | 2024-01-17 13:14:42

I don’t have the laptop with me rn

Reply by k3kalinix | 2024-01-17 13:17:14

Please contact us when you have your laptop with you so that we can resolve your issue.

Replying to k3kalinix’s Message

Reply by k3kalinix | 2024-01-17 13:14:09
Can you share a screenshot from your scene?

Reply by Deleted User | 2024-01-17 13:17:34

Can I voicechat you in 15 mins?

Reply by k3kalinix | 2024-01-17 13:20:05

After 30 min yes

Replying to k3kalinix’s Message

Reply by k3kalinix | 2024-01-17 13:20:05
After 30 min yes

Reply by jubilant_maypole_10971 | 2024-01-17 13:48:51

Can we talk now?

Replying to k3kalinix’s Message

Reply by k3kalinix | 2024-01-17 13:20:05
After 30 min yes

Reply by jubilant_maypole_10971 | 2024-01-17 13:54:49

Replying to k3kalinix’s Message

Reply by k3kalinix | 2024-01-17 13:20:05
After 30 min yes

Reply by jubilant_maypole_10971 | 2024-01-17 13:55:39

?

Reply by k3kalinix | 2024-01-17 13:57:57

I will join soon.