Original Discord Post by wooktae. | 2024-01-24 00:47:23
First time works well but after few questions or few minutes ago ,
My convai character always says " Something went wrong! Please check the output logs from [Window >Output log] Email the logs to support@convai.com
Any advice? My billing is professional plan.
I don’t know where output log is and There are so many lnteraction to be activate.
Reply by k3kalinix | 2024-01-24 06:28:25
Hello <@610127395370041344>, can you share Character ID?
Reply by wooktae. | 2024-01-24 09:13:20
2c40e048-b993-11ee-a9fb-42010a40000f
Reply by wooktae. | 2024-01-24 09:13:22
here it is
Reply by wooktae. | 2024-01-24 09:19:14
I think the most suspicious thing is that the Internet connection was cut off once in the middle. If the Internet is connected again afterwards, such an issue arises because there is a history that has already been cut off, and if you reboot the program, it will be okay.
Reply by freezfast | 2024-01-28 15:18:03
Hi <@610127395370041344>, this seems as a connection issue, but we can double check from the logs, you can find the logs as in the attached image below
Images:
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