Start Experience button no longer available, breaking my lab study design

Hello Kaan,

After the 2 weeks ago incident where the avatars where having issues, I resumed study today for last 10 participants. As the participant started experiemnet, the avatar couldn’t be located anymore and we couldnt complete the experiment today.

Debugging details:

Start Experience button in legacy playground no longer exist. My study design looks for Start Experience button and creates session URL for the participant. This has allowed me to automate my study start to end.

Also, I observed that the avatar can’t hear anymore with Push to Talk using key T. usually in below screen I used to see Start Experience button. Meet Jack | Convai

Tomomorrow I have 1 participant. Each day 1 participant until next Friday and I will close my lab study.

Can you please help so I get this 2 weeks completed successfully?

few lines of the code looking for Start Experience button from the URL above which has been working design most of the time except during your platform upgrades-

button = card.locator(“button:has-text(‘Start Experience’)”)

                if button.count() > 0:

                    with page.expect_response(lambda r: '\\"session_id\\"' in r.text(), timeout=60000) as resp_info:

                        button.first.scroll_into_view_if_needed()

                        button.first.click()



                    response = resp_info.value

                    data = response.json()

                    sid = data.get("session", {}).get("session_id")

Dr. Clara Reynolds - Pharmaceutical Sales Trainer | Convai your other avatar seems same issue for the audio. Push to Talk is not working. They can talk though. So 2 separate issues 1)Start Experience button disappeared 2) Push to Talk in not working. Handsfree too is not working

Why do you need the “Start Experience” button?

You can directly use the experience link or the play icon button instead. You should update your code accordingly.

Thank you for your response. If the Start Experience button is no longer available, I will now need to look into code to launch the avatar using the play button. Its lot of change in my experiemnet design but I will have to invstigate now.

let’s hope it will work.

Can you check why Push to Talk is again not working?

Your code design isn’t correct. Why do you need a ‘Start Experience’ button? Why not just open the experience link directly?

The goal of the study design has been to open the avatar screen without the participat has to click on anything. The avatar loads, starts talking shpuld be happening and was happening until now

The Start Experience was gone few weeks ago when your new playground was launched but you had helped me to make sure my design is working as expected.

Can you confirm if the Start design button in legacy is removed? Or it’s removed as I see in bith playground.

I have tonight to fix the design so I can resume my lab study

Also push to talk is not working again for any avatars

Does Push to Talk work when testing in a video call?

No its not working in Video call as well. We had similar incident few days ago when the Handfree feature was activated.

Also, teh avatar is not starting the conversation anymore (was supposed to start the conversation using the prompt in the description). It just stares. Meet Jack | Convai check this one. Click Play and see if it started talking and also if Push to Talk is working. Its not working for me. Your samples too dont work for Push to Talk anymore.

Do you see the ‘Connected’ text on the left?

yes .. Now the connected is showing up soon on the left and the avatar starts talking as expected.
issues:

  1. Push to Talk not working
  2. I need help!! Assuming the Start Experience button is gone forever, I need to know how I click the play icon in my script. The script should click that Play icon and grab the session URL. That is must for my design to work without disrupting my participants hands off, fully autonation study design.

Could you please test again?

now not moving beyond “connecting”

It couldnt connect and showed this msg

Now it showed connected after several tries… but not talking.
So it seems not stable.

None of the other sample avatars are connecting too.
https://x.convai.com/experience/bf8d28df-26d2-43c2-b83f-b86e0537ed4e

All characters use the same backend, it is not related to any specific character. I will inform you.

Thank you .

Also, please help with solution to open the avatar screen directly thru script user clicking on it. That play button must have some ID and if I get its details.
I can’t bask user to click manually. It’s outside of my design. I can’t change design for last 10 participants. It must be consistent.

This implementation is outside my area of expertise. I recommend asking the AI Agent for help. instead of the Start Experience button, you should use this play button.

Start Experience replacement with the play button click is now functional..

I will await your update on connecting and Push to Talk issues.

Push to talk should be working.