Reply by sconvai | 2024-08-09 20:59:32
<@305834434178056192> : I need to debug this in details to get the info. Since I am not familiar with Spanish, and to speed up debugging, can you please give exact queries for which you got incorrect responses. Also give the possible expected response from KB. Thanks.
Reply by darkladen | 2024-08-09 21:01:46
<@1118275510926053447> Hello, yes sure, give one moment and send you “question and answer”, thanks.
Reply by darkladen | 2024-08-09 21:10:33
here I send a conversation with some problems and I try to solve it by asking other questions.
Attachments:
Reply by darkladen | 2024-08-09 21:12:52
The idea is that whenever questions are asked about food stores or any of the main products sold by any of the stores, the NPC/Avatar must answer with 3 stores maximum or less if there are no other stores that meet the question.
The information is in the food stores document (AIRPORT_Stores_ENG_ENG_ENG_ENG_ENG_ENG_v2.txt).
Reply by darkladen | 2024-08-09 21:14:32
The rules for responding are in the “Character’s Backstory”.
Reply by darkladen | 2024-08-09 21:16:10
Here I leave the rules in a txt file.
Attachments:
Reply by darkladen | 2024-08-09 21:16:37
thank you for everything !!!
Reply by sconvai | 2024-08-09 21:36:13
<@305834434178056192> : Thanks. Can you also give the session-id for the above queries.
Reply by darkladen | 2024-08-09 21:37:34
Here is the session id: 595c95ccf2633e9a52bd5b7657550ee4
Reply by darkladen | 2024-08-09 21:37:57
Character ID: affe8d52-2d94-11ef-9ee4-42010a7be00e
Reply by darkladen | 2024-08-09 21:38:04
Thanks !!
Reply by sconvai | 2024-08-09 21:48:57
<@305834434178056192> : Can you please test now. You should no longer see the issue of partial list.
Reply by sconvai | 2024-08-09 21:49:59
Reply by darkladen | 2024-08-09 21:50:16
OK, I’ll do some tests with several questions and variations and I’ll let you know the results.
Thank you very much.
Reply by darkladen | 2024-08-10 08:57:12
<@1118275510926053447> Hello… I think it is very good !!!
I have done several tests taking different approaches and have not been wrong in any. The final is that it can handle about 200 stores. I will continue to do more tests trying to train the use of new sessions because many times it happened that in one session most of the questions were correct but then in another session it answered very wrong.
Thank you very much for the help and seeing that this is working better, soon we should switch to a better subscription.
I will send additional data in the next tests.
Thanks again.
Reply by darkladen | 2024-08-16 17:21:42
Hello again and good day !!!
I’ve been doing a lot of testing since we last spoke and today I noticed that you are having the same problem that you were having frequently and that is that you are responding with information that I don’t know where you are getting it from but that you don’t have in the documents or specifically, in a document.
In the same reply he answered me with 2 stores that do not exist in the doc (Pronto and Sushi House) and in another reply the same thing also happened. It’s like I’m searching the internet for the information because I don’t know how else I could get this info.
Is there a way to avoid and specify that I always look for the information from the documents and only from the documents and nowhere else and less that I invent.
Any way to improve this problem ?
Here is the session id: f9cad1c568b4fb38cc0639d7343b0e27
Character ID: affe8d52-2d94-11ef-9ee4-42010a7be00e
Thanks !!
Reply by darkladen | 2024-08-19 14:05:01
Hi, can you give me some feedback on this issue that is very important. With client we already did a demo and he is delighted with the result but I have continued testing and this error is still occurring, something quite important to see.
Thank you.
Reply by k3kalinix | 2024-08-19 14:12:08
Hello <@305834434178056192>,
As i said before, Premium support only available for Partnership/Enterprise customers.
My teammates are working on the requests of our premium customers. So if you would like to be prioritized and benefit from the Premium features of Partnership/Enterprise plans, please schedule a call with our sales team via this Calendly link.
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Reply by darkladen | 2024-08-19 14:16:53
The last time we talked about this, you had told me that for basic customers, they give response times of 2 days only to take requests. And if we are honest, I have been dealing with this issue for a long time, not to mention that this is what we depend on to become a partner. I find it strange that you answer me with this message if it is clear that this point takes too much time.
Reply by darkladen | 2024-08-19 14:19:29
I had no idea that you can’t ask for help here, you just told me. Good to know.
