Original Discord Post by ahab9999 | 2024-10-27 14:46:23
Reply by ahab9999 | 2024-10-27 15:18:56
I bought a year’s subscription to this service and right now, the dialogue response will just stop working for 30 to 60 minutes at a time, then work for 10 minutes then stop working again. What is going on?
Reply by k3kalinix | 2024-10-27 15:45:00
Hello <@802294125839646720> 
,
Reply by k3kalinix | 2024-10-27 15:46:00
Could you please share the Character ID and Session ID?
Reply by ahab9999 | 2024-10-28 05:41:49
its the eleven labs voices that are doing it
Reply by ahab9999 | 2024-10-28 05:42:21
not sure how I share the session ID
Reply by ahab9999 | 2024-10-28 05:42:27
character ID = 59e389d2-9288-11ef-b3af-42010a7be016
Replying to ahab9999’s Message
Reply by ahab9999 | 2024-10-28 05:41:49
its the eleven labs voices that are doing it
Reply by k3kalinix | 2024-10-28 06:51:39
Did you try Azure / GCP voices?
Reply by farhan_14935 | 2024-10-28 08:24:33
same problem for me also
Reply by farhan_14935 | 2024-10-28 08:26:31
using professional tier account, i tried Azur those are working fine but i want to use the one from ElevanLabs <@1023671043287699568> what is the issue and how it can resolve?
Reply by k3kalinix | 2024-10-28 08:27:17
Please share Character ID and Session ID.
Replying to ahab9999’s Message
Reply by ahab9999 | 2024-10-28 05:42:21
not sure how I share the session ID
Reply by k3kalinix | 2024-10-28 08:28:36
You can get it from the memory section.
Reply by farhan_14935 | 2024-10-28 08:30:16
c8727acacd657f4aec6f67228f790b34 Session ID
Reply by farhan_14935 | 2024-10-28 08:30:33
b9573028-9506-11ef-9c50-42010a7be016 character id
Reply by farhan_14935 | 2024-10-28 08:31:54
<@1023671043287699568>
Reply by farhan_14935 | 2024-10-28 09:09:59
<@1023671043287699568>
Reply by k3kalinix | 2024-10-28 09:13:16
Thanks for the details, I have informed my teammates.
Reply by k3kalinix | 2024-10-29 23:07:41
<@802294125839646720> <@1146411497564667944>
Could you please test it again?
This conversation happened on the Convai Discord Server, so this post will be closed.