Mobile avatar response Its crazy low, whilst on my laptop its ok.
Welcome to the Convai Developer Forum!
Thank you for bringing this issue to our attention.
Please ensure that the volume on your mobile device is adjusted properly. Additionally, check if your device offers advanced audio settings; you may need to increase the volume specifically for the media or app section. Adjusting the correct audio settings should help resolve this issue.
If the problem persists, feel free to share more details about your device and setup so we can assist you further.
Still the same - iphone 13
Could you please share the link to your experience so that we can test it on our side?
Please try from the homepage, important your on a mobile.
I can’t interact with the avatar.
try with this link, vip your on mobile; https://www.interactiveavatars.ai/
@Michael_Cutajar I did try this link and volume does work for me. The lipsync is not consistent here, will look into this. Will share a mobile version which you can reference soon.
Please, yes, lip synching has been a struggle. What when you say it works, how is it? My project will be used in public spaces, I expect the sound response to be as loud as say a normal youtube video, most my users are having to put their phone to their ear, which is very bad, and will result in me not continuing this project.
Also, can you guys change my primary email to michael@interactiveavatars.ai … it is currently michael@metaverse-architects.com
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Hi Saurav, any update re the volume? We tried from 3 different mobiles and you can barely hear anything unfortunately.
Hi Saurav, any update for the lip synching?
Will update you soon…probably by tomorrow eod.
Thanks, low volume on mobile is more of an issue then lips, just as an fyi. Lips is an issue, yes, but not as much.
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Just did some tests from some other phones an the volume was great, the lip synching really struggling though now. Any idea?
The new phone i tested on is one of the newer models, have you gotten this issue before? the older models volume is struggling.
Saurav anything re lip synching pls?
Thank you for your patience and understanding.
Unfortunately, we are unable to share an ETA for resolving these issues at the moment. I also apologize for the incorrect information previously provided by my colleague.
We truly appreciate your patience and will keep you updated on any progress.
Lip synching is pretty bad on Web3l… any ideas guys?