Trying to create new characters on the website. They just fail to create and leave me with a non-functioning character that cannot be deleted. Very frustrating. Do I have too many characters? [image]

I cleared the browser cache on my iPad and that seemed to work. I also bypassed my internal network and went straight out Starlink. I think it was the cache clearing that worked. I will see if the PC works. Yeah, I think it might have been the browser data cache. Thanks for looking into it.

Um, there are console logs on the website? This has nothing to do with my app.

Press F12 → Console, take a screenshot of the logs, and share it here so we can investigate further.

Wow, who knew that existed! [image]

Please try logging out of your account and then logging back in. If the problem persists, clear your browser cache by following these steps: F12 → Application → Storage → Clear Site Data After that, refresh the page and try again.

Thank you! I will give that a try.

Well that didn’t work as such but the console messages led me to check my network security and the issue seems to be that your site is suddenly considered suspect. Not like I haven’t been using it forever without issue. Anyway, I whitelisted convai.com and things seem to be working. I still have the…

Welp, I thought that worked. I was able to create 3 new characters without issues. Sadly it happened again even though convai.com was whitelisted. I turned off my local ad blocker and security settings and everything now works fine again. Guess I’ll just do that from now on.

I haven’t heard of this issue before, and no one else has reported it so far. However, I’ll inform our team so they can look into it further.

Turning off the security settings didn’t help. [image]

We’re sorry about the issue you’re experiencing. We’re currently investigating it, and we’ll update you here as soon as it’s resolved. Thank you for your patience.

Character creation failing

Core Platform API, Auth & Backend

K3 October 31, 2025, 11:11am 20

Are you still experiencing any issues?

Character Creaction failling

Topic		Replies	Views
Can't create Character Design or UserID error Character Intelligence personality-style , bug , question	8	190	May 13, 2025
Characters are not displayed in web browser Playground & Dashboard bug	3	34	September 19, 2026
All my custom characters are gone out of nowhere Avatar Studio avatar-studio , question	6	66	February 26, 2026
My Convai Character was gone Avatar Studio bug , avatar-studio	2	80	February 25, 2025
Character Creaction failling Playground & Dashboard playground	1	57	April 1, 2026

Character creation failing

Related topics