Character no longer replies Grpc.Core.RpcException

My custom character is not responding, while the demo characters are working fine. Whenever I try it with my character, I get the following error. It was working fine until yesterday, but now this issue keeps appearing:

Grpc.Core.RpcException: Status(StatusCode=Cancelled, Detail=“Cancelled”)

Could you please help me figure out why this is happening?

Complete Error Logs:

[Error][Character]: Grpc.Core.RpcException: Status(StatusCode=Unavailable, Detail=“upstream request timeout”)
at Grpc.Core.Internal.ClientResponseStream2[TRequest,TResponse].MoveNext (System.Threading.CancellationToken token) [0x00114] in <a15c3a9d71174e258510eb391d72d345>:0 at Convai.Scripts.Runtime.Core.ConvaiGRPCAPI.ReceiveResultFromServer (Grpc.Core.AsyncDuplexStreamingCall2[TRequest,TResponse] call, System.Threading.CancellationToken cancellationToken, Convai.Scripts.Runtime.Core.ConvaiNPC npc) [0x00144] in C:\OnGoingProjects\Git\MrFred\Assets\Convai\Scripts\Runtime\Core\ConvaiGRPCAPI.cs:571
at Convai.Scripts.Runtime.Core.ConvaiGRPCAPI+<>c__DisplayClass14_0.b__0 () [0x00039] in C:\OnGoingProjects\Git\MrFred\Assets\Convai\Scripts\Runtime\Core\ConvaiGRPCAPI.cs:227
at Convai.Scripts.Runtime.Core.ConvaiGRPCAPI.SendTextData (Service.ConvaiService+ConvaiServiceClient client, System.String userText, System.String characterID, System.Boolean isActionActive, System.Boolean isLipSyncActive, Service.ActionConfig actionConfig, Service.FaceModel faceModel, System.String speakerId) [0x00216] in C:\OnGoingProjects\Git\MrFred\Assets\Convai\Scripts\Runtime\Core\ConvaiGRPCAPI.cs:231
[Stack Trace - Method: MoveNext, at Line: 235 in File: C:\OnGoingProjects\Git\MrFred\Assets\Convai\Scripts\Runtime\Core\ConvaiGRPCAPI.cs]
UnityEngine.Debug:LogError (object)
Convai.Scripts.Runtime.LoggerSystem.ConvaiLogger:LogMessage (string,Convai.Scripts.Runtime.LoggerSystem.ConvaiLogger/LogLevel,Convai.Scripts.Runtime.LoggerSystem.ConvaiLogger/LogCategory,object) (at Assets/Convai/Scripts/Runtime/LoggerSystem/ConvaiLogger.cs:93)
Convai.Scripts.Runtime.LoggerSystem.ConvaiLogger:Error (string,Convai.Scripts.Runtime.LoggerSystem.ConvaiLogger/LogCategory,object) (at Assets/Convai/Scripts/Runtime/LoggerSystem/ConvaiLogger.cs:140)
Convai.Scripts.Runtime.LoggerSystem.ConvaiLogger:Error (object,Convai.Scripts.Runtime.LoggerSystem.ConvaiLogger/LogCategory) (at Assets/Convai/Scripts/Runtime/LoggerSystem/ConvaiLogger.cs:120)
Convai.Scripts.Runtime.Core.ConvaiGRPCAPI/d__14:MoveNext () (at Assets/Convai/Scripts/Runtime/Core/ConvaiGRPCAPI.cs:235)
System.Runtime.CompilerServices.AsyncTaskMethodBuilder:SetException (System.Exception)
Convai.Scripts.Runtime.Core.ConvaiGRPCAPI/<>c__DisplayClass14_0/<b__0>d:MoveNext () (at Assets/Convai/Scripts/Runtime/Core/ConvaiGRPCAPI.cs:227)
System.Runtime.CompilerServices.AsyncTaskMethodBuilder:SetException (System.Exception)
Convai.Scripts.Runtime.Core.ConvaiGRPCAPI/d__23:MoveNext () (at Assets/Convai/Scripts/Runtime/Core/ConvaiGRPCAPI.cs:607)
System.Runtime.CompilerServices.AsyncTaskMethodBuilder1<bool>:SetException (System.Exception) Grpc.Core.Internal.ClientResponseStream2/d__5<Service.GetResponseRequest, Service.GetResponseResponse>:MoveNext ()
System.Threading.Tasks.TaskCompletionSource1<object>:SetException (System.Exception) Grpc.Core.Internal.AsyncCall2<Service.GetResponseRequest, Service.GetResponseResponse>:HandleFinished (bool,Grpc.Core.Internal.ClientSideStatus)
Grpc.Core.Internal.AsyncCall`2<Service.GetResponseRequest, Service.GetResponseResponse>:Grpc.Core.Internal.IReceivedStatusOnClientCallback.OnReceivedStatusOnClient (bool,Grpc.Core.Internal.ClientSideStatus)
Grpc.Core.Internal.CallSafeHandle/<>c:<.cctor>b__33_1 (bool,Grpc.Core.Internal.BatchContextSafeHandle,object)
Grpc.Core.Internal.BatchContextSafeHandle:Grpc.Core.Internal.IOpCompletionCallback.OnComplete (bool)
Grpc.Core.Internal.GrpcThreadPool:RunCompletionQueueEventCallback (Grpc.Core.Internal.IOpCompletionCallback,bool)
Grpc.Core.Internal.GrpcThreadPool:<.ctor>b__15_0 (object)
System.Threading._ThreadPoolWaitCallback:PerformWaitCallback ()

Hello,

Could you test by disabling Narrative Design?

i am sorry i can’t figure out. How to do that. is there any documentation?
I am using Convai in Unity Editor 6.0.57F1
and the character ID: 3452d850-d1f6-11ef-9724-42010a7be016

Oh Thanks, by disabling this, it is working fine.
Would you please mind to let me know what is happening there? as I haven’t change anything.

1 Like

Please try again with Narrative Design.