Not getting response from NPC

Unity Bugs
1

I created a new project and re downloaded convai package. I replaced the line in Character importer logic script.
Now I am getting the following error and I’m not getting any response from the NPC I tried voice while pression T and its not detecting and I tried to input text with no response.
Please let me know if you need additional information
Error Message:
[Error][Character]: Grpc.Core.RpcException: Status(StatusCode=Unavailable, Detail=“failed to connect to all addresses”)
at Convai.Scripts.Runtime.Core.ConvaiGRPCAPI.SendTextData (Service.ConvaiService+ConvaiServiceClient client, System.String userText, System.String characterID, System.Boolean isActionActive, System.Boolean isLipSyncActive, Service.ActionConfig actionConfig, Service.FaceModel faceModel, System.String speakerId) [0x000a5] in C:\Users\siva\Convai_012225\Assets\Convai\Scripts\Runtime\Core\ConvaiGRPCAPI.cs:215
[Stack Trace - Method: MoveNext, at Line: 235 in File: C:\Users\siva\Convai_012225\Assets\Convai\Scripts\Runtime\Core\ConvaiGRPCAPI.cs]
UnityEngine.Debug:LogError (object)
Convai.Scripts.Runtime.LoggerSystem.ConvaiLogger:LogMessage (string,Convai.Scripts.Runtime.LoggerSystem.ConvaiLogger/LogLevel,Convai.Scripts.Runtime.LoggerSystem.ConvaiLogger/LogCategory,object) (at Assets/Convai/Scripts/Runtime/LoggerSystem/ConvaiLogger.cs:93)
Convai.Scripts.Runtime.LoggerSystem.ConvaiLogger:Error (string,Convai.Scripts.Runtime.LoggerSystem.ConvaiLogger/LogCategory,object) (at Assets/Convai/Scripts/Runtime/LoggerSystem/ConvaiLogger.cs:140)
Convai.Scripts.Runtime.LoggerSystem.ConvaiLogger:Error (object,Convai.Scripts.Runtime.LoggerSystem.ConvaiLogger/LogCategory) (at Assets/Convai/Scripts/Runtime/LoggerSystem/ConvaiLogger.cs:120)
Convai.Scripts.Runtime.Core.ConvaiGRPCAPI/d__14:MoveNext () (at Assets/Convai/Scripts/Runtime/Core/ConvaiGRPCAPI.cs:235)
UnityEngine.UnitySynchronizationContext:ExecuteTasks ()

2

Hello @kakarlapudis,

Welcome to the Convai Developer Forum!

The error indicates a connection issue. Here are some steps you can take to resolve it:

  • VPN/Proxy Settings:
    If you’re using a VPN, disable it and try again.
  • Network Check:
    Test your project on a different internet connection to rule out network-specific issues.
  • Firewall & Antivirus:
    Temporarily disable your firewall and antivirus software to ensure they’re not blocking the connection.
  • Unity Engine Permissions:
    Verify that Unity Engine has the necessary permissions.

If the issue persists, please share additional details, and we’ll help you troubleshoot further. :blush: