Character not responding — no text or audio

Hi, our character implementation was working fine before, but recently the chat window shows up with no text or audio response. We haven’t changed our setup. Is there an outage or something we need to update on our end?

Hello,

Welcome to the Convai Developer Forum!

Could you please share the logs?

What do you mean?

This is a different issue. Has the current issue been resolved? If so, please open a new post and share the Character ID and Session ID.