Convai speech doesn't work

Unreal Engine Questions
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1

Does anyone else has the problem now with Convai character speaking? answers very long or just is being silent , yesterday everything worked like a charm

2

Hello @Amina_AI,

Welcome to the Convai Developer Forum!

Thanks for reporting this. Could you please share a video and your output logs from the session where the issue occurred?

3

Same problem here. Nothing has changed, but the response time is more than 15 seconds. Tested in different applications.

4

As mentioned earlier, if you can share your output logs, we’ll be able to investigate this further.

5

I’ve attached the log from an editor session. If you need anything else, please let me know.

6

Please remove your API key before sharing

7

Merci. Thank you for your quick reply.
DH_Log.log (217.2 KB)

8

@arne Which version of the Convai Unreal Engine Plugin are you using?

9

3.3.0. But so far, everything is working perfectly for me. For both Windows and Android. I haven’t changed anything recently.

10

This is a known issue that has been significantly reduced with our recent updates. A complete fix is planned for an upcoming major release.

In the meantime, we recommend continuing with the latest version of the plugin for the most stable experience.

If you haven’t already, please follow these steps to ensure you’re using the latest build:

  1. Download the ZIP file matching your Unreal Engine version from our latest release:
    Releases · Conv-AI/Convai-UnrealEngine-SDK · GitHub
  2. In your Unreal project directory, create a Plugins folder if it doesn’t already exist.
  3. Move the extracted Convai folder into the Plugins folder.
  4. Open your project.
  5. Navigate to Project Settings > Convai and enter your API key.
11

The problem seems to be solved today, but I haven’t updated the plugins yet. I saw some other posts in the forum, maybe for the same technical reason.

12

These kinds of disruptions can sometimes stem from the LLM or Voice Provider you’re using. For example, OpenAI experienced significant issues yesterday, and some of those disruptions are still ongoing. If your setup relies on OpenAI’s models, this is likely the root cause.

You can check their current system status here: https://status.openai.com/