Hey I am having issue with my windows and quest 3 application. I am using Convai plugin version 3.6.9 hotfix-1. We have metahumans in our project I have 3 types of characters in my project. At the start the of the project around 1-1.5 months ago the response speed is good but now 2 weeks back all of a sudden I am getting very delayed response around 5-8 seconds delay.
On quest3 my application crashes many times when the character tries to speak for the first time. Crash also happens on windows but very rare. I often get “response timeout” and often it breaks the flow while receiving the audio from user with error “Error→Outputlog→ResponseFailed“.
Character ID’s:
06adb25e-8820-11f0-b4bf-42010a7be01f
a19aee7c-8950-11f0-942d-42010a7be01f
01eb1c08-8833-11f0-893c-42010a7be01f
Hello,
Welcome to the Convai Developer Forum!
Could you please share the output logs?
Project_20250721_20260128_123335_Default.log (7.1 KB)
Project_20250721.log (269.7 KB)
Here are the convai and unreal logs. In here I don’t have the crash as I mention it happens sometimes, So whenever it will happen I will share the logs for that as well. But in here I am getting delayed response.
Hey any update on this?
Please make sure you are sharing the correct logs. The logs you attached do not contain any errors.
Can you please take a look at these logs. These aren’t for crashing it’s for delayed response and timeout errors.
LogWorld: Bringing World /Game/FGR/UEDPIE_0_PCMap.PCMap up for play (max tick rate 0) at 2026.02.04-13.04.15
LogWorld: Bringing up level for play took: 0.003693
LogOnline: OSS: Created online subsystem instance for: :Context_25
ConvaiPlayerLog: UConvaiPlayerComponent: Found submix “AudioInput”
voice.MicInputGain = “1”
LogAudioCaptureCore: Display: WasapiCapture AudioFormat SampeRate: 48000, BitDepth: 32-Bit Floating Point
Cmd: ENABLEALLSCREENMESSAGES
LogEngine: Onscreen warnings/messages are now ENABLED
LogViewport: Display: Viewport MouseLockMode Changed, LockOnCapture → DoNotLock
LogViewport: Display: Viewport HideCursorDuringCapture Changed, False → True
LogViewport: Display: Viewport MouseCaptureMode Changed, CapturePermanently_IncludingInitialMouseDown → CaptureDuringMouseDown
Cmd: voice.MicNoiseGateThreshold 0.01
voice.MicNoiseGateThreshold = “0.01”
Cmd: voice.SilenceDetectionThreshold 0.001
voice.SilenceDetectionThreshold = “0.001”
PIE: Server logged in
PIE: Play in editor total start time 1.109 seconds.
LogBlueprintUserMessages: [MicSettings_WB_C_0] Device Set Succesfully
ConvaiChatbotComponentLog: Invoke Narrative Design Trigger: Executed | Character ID : 06adb25e-8820-11f0-b4bf-42010a7be01f | Session ID : -1
ConvaiSubsystemLog: Warning: gRPC channel not ready yet.. Current State: GRPC_CHANNEL_IDLE
ConvaiGRPCLog: AsyncGetResponse started | Character ID : 06adb25e-8820-11f0-b4bf-42010a7be01f | Session ID : -1
ConvaiChatbotComponentLog: Warning: Player timed out | Character ID : 06adb25e-8820-11f0-b4bf-42010a7be01f | Session ID : -1
ConvaiChatbotComponentLog: Warning: Player timed out | Character ID : 06adb25e-8820-11f0-b4bf-42010a7be01f | Session ID : -1
ConvaiChatbotComponentLog: Warning: Player timed out | Character ID : 06adb25e-8820-11f0-b4bf-42010a7be01f | Session ID : -1
ConvaiChatbotComponentLog: Warning: Player timed out | Character ID : 06adb25e-8820-11f0-b4bf-42010a7be01f | Session ID : -1
ConvaiChatbotComponentLog: Warning: Player timed out | Character ID : 06adb25e-8820-11f0-b4bf-42010a7be01f | Session ID : -1
ConvaiChatbotComponentLog: Warning: Player timed out | Character ID : 06adb25e-8820-11f0-b4bf-42010a7be01f | Session ID : -1
ConvaiChatbotComponentLog: Warning: Player timed out | Character ID : 06adb25e-8820-11f0-b4bf-42010a7be01f | Session ID : -1
LogSlate: Updating window title bar state: overlay mode, drag disabled, window buttons hidden, title bar hidden
LogWorld: BeginTearingDown for /Game/FGR/UEDPIE_0_PCMap
ConvaiSubsystemLog: UConvaiSubsystem Stopped
LogWorld: UWorld::CleanupWorld for PCMap, bSessionEnded=true, bCleanupResources=true
LogSlate: InvalidateAllWidgets triggered. All widgets were invalidated
LogPlayLevel: Display: Shutting down PIE online subsystems
LogSlate: InvalidateAllWidgets triggered. All widgets were invalidated
LogAudio: Display: Audio Device unregistered from world ‘None’.
ConvaiChatbotComponentLog: Cleanup | Character ID : 06adb25e-8820-11f0-b4bf-42010a7be01f | Session ID : -1
LogAudioMixer: Deinitializing Audio Bus Subsystem for audio device with ID 5
LogAudioMixer: FMixerPlatformXAudio2::StopAudioStream() called. InstanceID=5
LogAudioMixer: FMixerPlatformXAudio2::StopAudioStream() called. InstanceID=5
Project_20250721_20260204_170717_Default.log (232.0 KB)
Delayed response for around 10 seconds and when I quit play it totally freezes the editor for some 10-20 seconds.
Hey any update on the shared details?