Daily Usage Problem/Usage Limit

Original Discord Post by forestheart_79322 | 2024-08-14 07:25:39

Hello!
I hit the daily interaction limit, but in reality, I’ve only had a dozen or so interactions today and yesterday combined. In contrast, a few days ago, I had more interactions each day, but I didn’t reach the limit. Could there be any improper operations on my part that caused the increase in interaction count?
Here are my bill board(photo1), chat memory(photo2),character ID, email, and the operations I performed on UE.

Charater ID:
d3ed8e8a-5606-11ef-ac24-42010a7be011

Email:
atersio2@gmail.com

My operations on UE5.3:
Yesterday, I created an Actor and set its parent class to ConvaiBasePlayer instead of setting the parent class of FirstPersonPlayer to ConvaiBasePlayer, and I also changed the play mode to none. And create a camera as play mode view camera(BluePrint shown in photo3),

Images:



Reply by forestheart_79322 | 2024-08-15 07:25:07

My daily usage haven’t update till now.:cry:

Images:

Reply by k3kalinix | 2024-08-15 11:28:18

Hello <@1263798032210726933>,

Welcome to Convai Community!

We are sorry for the problem you experienced.

I informed my teammates.
We will get back to you.

Reply by ayushconvai | 2024-08-27 21:00:21

Hi <@1263798032210726933>, are you still facing the issue?

This conversation happened on the Convai Discord Server, so this post will be closed.