Hi, When interacting with the character in both the editor and in the built game, the audio pauses and resumes again after a few seconds. This happens every 4-5 interactions. It also cuts off the end few words every 2-3 interactions. i have tested on both our stable corporate internet, my internet at home and on mobile data - all get the same issue.
I have tested using both an elevenlabs custom voice and elevenlabs standard voice (in the video) both have the same issue.
Could you please try adding MinBufferDuration=0 under Project Settings > Convai > Advanced > Extra Params? If that doesn’t resolve the issue, you can remove this parameter and try again without FaceSync.
Hi, unfortunately the extra params did not fix the pausing however removing the facesync did, what should my next step be as we need this issue resolved before we go live.
Thanks
Thanks for the update. We’re actively working on this issue, and a fix is planned for release in the coming weeks. We appreciate your patience and will let you know as soon as the update is available.
