Fixing Avatar Response Issues In Narrative Design

Hello!
I’m currently facing an issue with the avatar’s responses in the Narrative Design. In the first part, the avatar responds correctly and welcomes the user. However, when it reaches the trigger where it’s supposed to move to another location and continue the explanation, it starts saying things it shouldn’t.

To clarify:

The avatar first greets the user, then moves to a different spot to start explaining. But while walking, it says a sentence that’s not part of the script. After arriving at the second location and finishing the explanation, it should move to a third location. At that point, it also says lines that are not included in the narrative design.

I tested this behavior on the website too, and it only gives the correct response in the first part — the rest doesn’t follow the intended flow.

Do you have any idea what might be causing this issue?

Thanks in advance!

Hello @Maya_Bishawi,

Thanks for the detailed breakdown.

If you want your avatar to say exactly what you’ve scripted in the Narrative Design, we strongly recommend using speak tags. These ensure that the avatar delivers the exact lines you’ve specified, without AI-generated variation.

If you’re not using speak tags, the AI might interpret your Narrative Sections more flexibly, which can lead to unintended responses.

Suggestions

  • Use <speak> text </speak> tags to lock down scripted dialogue.
  • Refine your Section descriptions and Character Description to clearly communicate what the character should do and say at each point.
  • For character description examples, check out the Sample Characters available in the Playground.
  • Do quick iterations in the Playground before testing in Unity to save time and isolate issues faster.