Issue with narrative design not responding in playground

[JH]

Hi convai team,

I’m currently testing the narrative design feature in the Playground, but I can’t tell whether it’s being applied or not. When I try to interact via text chat, the agent doesn’t respond — it just keeps showing the “…” typing indicator indefinitely.

I’m not sure if this is due to a server-side issue or a mistake on my end. I’ve seen others mentioning similar issues recently, so I’d appreciate it if you could look into this urgently.

FYI,
character ID: 3c4ff8ee-2e53-11f0-aa37-42010a7be01f

Thank you

[Hakuna_Matata]

The issue was related to the use of variable “{Player Name}” in narrative section. Currently our UI does not support this as we have no way of passing the variables. For such cases better use the client like unreal or unity.