Narrative Design stopped working properly

Hi, the Narrative Design part of my app has stopped working properly. When the app tries to do something related to my Narrative Design they say something usually incorrect, like when my app starts they are supposed to say a greeting, but are instead talking about something else, and may include something like “action ” in their reply (you can see it in the chat bubble), they may or may not verbalize this bit. Please see the video :

This first started happening after I used the character versioning feature but it’s also happening on a completely new character I created yesterday evening with a new Narrative Design setup.

Here’s the character ID cfdabcbc-ea46-11ef-b0f3-42010a7be016

Hello @Tyke,

I’m really sorry to hear you’re experiencing this issue, and I appreciate the details you’ve provided.

Could you also share the Session IDs where this problem occurred? That will help us investigate further.

Looking forward to your response!

Hi K3, here’s 1 session ID 9180e9fd552406d2dcf78ea3e182eb3a the other characters seem to be working ok.

Thank you for the details!

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Hi @K3 , I’m not sure if anything has been done your side but this seems to have stopped now (the words action and response etc being in the characters response). For the ND trigger that didn’t work properly I recreated the trigger and section and this new 1 seems to work ok, so please regard this issue as solved, thank you.

If the issue reoccurs, please let us know. Thanks!