How to fix broken Convai Metahuman animations

What do you need help with?

Documentation / Learning Resource issue

Installation method

FAB

Issue area

Character Setup

Impact

Major - a core flow is broken

Unreal Engine version

5.7

Convai Unreal Engine Plugin version

latest

Project setup

Blueprint

Target platform

Unreal Editor

Where does it happen?

Both sample and custom project

Short summary

[FIX] Convai Metahuman Broken Animation

What happened?

The Fix:
Before you start hacking away at the skeleton, you likely just need to force the engine to initialize the plugin asset.

Navigate to the plugin directory (make sure “Show Engine Content” and “Show Plugin Content” are enabled in your Content Drawer settings):
Engine/Plugins/Convai > MetaHumans > Animations > Motion

Open the animation sequence.

Locate Retarget Source Asset and click Update.

Keep the Convai animation Blueprint/asset open and wait for Unreal Engine to completely finish loading and initializing it.

Close and restart your Unreal Editor project.

After restarting, the Convai body animation should work correctly without the deformation.

I checked the relevant documentation, resources, and similar forum posts before posting.

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I confirm that I did not include API keys, tokens, passwords, secrets, private character data, private conversation logs, or customer data.

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