I reinstalled the Convai Plugin and now it crashes as soon as I click the preview Buttonn

Unreal Engine Questions
1

Hi I am Using Unreal Engine 5.6 and recently deinstalled and reinstalled the Plugin due to issues. Now as soon as I want top preview my Project it crashes with the Error:

Unhandled Exception: 0xc06d007e

KERNELBASE

UnrealEditor_Convai!__delayLoadHelper2() [D:\a_work\1\s\src\vctools\delayimp\delayhlp.cpp:312]

UnrealEditor_Convai!_tailMerge_convai_client_dll()

UnrealEditor_Convai!UConvaiSubsystem::InitializeConvaiClient() [D:\build\U5M\Sync\LocalBuilds\PluginTemp\HostProject\Plugins\ConvAI\Source\Convai\Private\ConvaiSubsystem.cpp:846]

UnrealEditor_Convai!UConvaiChatbotComponent::StartSession() [D:\build\U5M\Sync\LocalBuilds\PluginTemp\HostProject\Plugins\ConvAI\Source\Convai\Private\ConvaiChatbotComponent.cpp:984]

UnrealEditor_Convai!UConvaiChatbotComponent::BeginPlay() [D:\build\U5M\Sync\LocalBuilds\PluginTemp\HostProject\Plugins\ConvAI\Source\Convai\Private\ConvaiChatbotComponent.cpp:563]

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kernel32

I really don’t know what to do and have a project to hand in. Thankful for help!!

2

I have the same problem

3

Hello,

Welcome to the Convai Developer Forum!

Please share the logs and which version of the Convai plugin are you using?

4

Hi guys. I figured it out

I looked for 3 .dll files in the downloadstructure of the convai Plugin. I copied them

After that I went to my current Projekt folders opened it, right where you see the projectfile with an icon. There I made a Binaries folder, in that binaries folder I made a Win64 folder and pasted the 3 .dll files

After that it didn’t crash

5

Hi this same error is happening to me too. created a new binaries folder, but still crashes.

I am using 5.6 and have the same issue : Unhandled Exception: 0xc06d007e

6

Which version of the Convai plugin are you using?

7

I installed from my epic games fab library into ue5.6

8

Please upgrade the plugin and try again.

9

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