Reply by sacco_89595 | 2024-04-20 15:56:22
I apologize for the urgency, but I was wondering if there have been any updates on the progress since our last discussion? Additionally, have you been able to identify the root cause of the issue we discussed earlier?
If the situation does not improve as it stands, it would become a matter of concern, including the payment.
Replying to sacco_89595’s Message
Reply by sacco_89595 | 2024-04-20 15:56:22
I apologize for the urgency, but I was wondering if there have been any updates on the progress since our last discussion? Additionally, have you been able to identify the root cause of the issue we discussed earlier?
If the situation does not improve as it stands, it would become a matter of concern, including the payment.
Reply by k3kalinix | 2024-04-20 15:59:36
Hello <@1170263861010628654>
Reply by k3kalinix | 2024-04-20 16:00:12
We apologize for the problem you have experienced.
I will get back to you when I get the information.
Reply by sacco_89595 | 2024-04-22 05:49:32
Hello,
I hope this message finds you well. I apologize for the repeated inquiries. With the release of my project looming, I’m eager to ascertain whether the following issues can be resolved within the next week. If resolving them within this timeframe is unfeasible, I would appreciate it if you could consider a refund from eleventhlab. Your assistance in this matter would be greatly appreciated. Thank you very much.
Reply by shubham133 | 2024-04-22 10:45:01
hi <@1170263861010628654> apologies for the delay. I’ve made changes to resolve your issue. Additionally, I’ll try to solve your problem so that you don’t miss out on your project release. Please let me know if the issue still persists.
Reply by k3kalinix | 2024-04-23 08:42:43
<@1170263861010628654>
Reply by sacco_89595 | 2024-04-25 07:35:54
Apologies for the delay in response.
They suddenly change their voice, and they are unable to speak kanji properly. Even for non-kanji characters, the intonation becomes very odd. Unfortunately, this makes them unusable in my game because nomal Japanese communication cannot be established.
Is there still room for improvement?
Attachments:
Reply by shubham133 | 2024-04-25 10:18:08
Hi <@1170263861010628654> may i ask did the problem with ‘Junichi’ voice also persists ?
Reply by shubham133 | 2024-04-25 15:34:03
Also can you check again with this voice too
Reply by k3kalinix | 2024-04-25 18:26:55
<@1122925292500033637>
Replying to shubham133’s Message
Reply by shubham133 | 2024-04-25 10:18:08
Hi <@1170263861010628654> may i ask did the problem with ‘Junichi’ voice also persists ?
Reply by sacco_89595 | 2024-05-02 07:37:46
yes, and we encountered a strange error where even after the character’s voice has finished playing, their mouth continues to move.
Attachments:
Reply by sacco_89595 | 2024-05-02 07:38:17
This guy’s ID is 942e63ec-fea8-11ee-9f76-42010a7be00e with your default voice “Young Japanese Male Voice”
Reply by k3kalinix | 2024-05-02 21:14:10
<@1191987203094614017> <@547328106927620106> <@1122925292500033637>
Reply by sacco_89595 | 2024-05-02 21:59:23
Is this because my game has too much data?
Reply by sacco_89595 | 2024-05-04 09:25:06
hello,
Reply by k3kalinix | 2024-05-04 09:25:34
Hello
Replying to sacco_89595’s Message
Reply by sacco_89595 | 2024-05-02 07:37:46
yes, and we encountered a strange error where even after the character’s voice has finished playing, their mouth continues to move.
Reply by sacco_89595 | 2024-05-04 09:41:32
Have you confirmed the message below?
Additionally, none of the characters speak Japanese correctly yet. Therefore, we would like to request a refund from you for elevenlab. Thank you for your attention to this matter. If formal documentation is required, we will provide it.
Replying to sacco_89595’s Message
Reply by sacco_89595 | 2024-05-02 07:37:46
yes, and we encountered a strange error where even after the character’s voice has finished playing, their mouth continues to move.
Reply by k3kalinix | 2024-05-04 09:44:02
This problem is related to your frame rate. When your FPS is low, synchronization cannot be provided.
For a stable synchronization, your FPS should be 30+.
We are working on this too. We will fix the synchronization issue even if the FPS is unstable.
Replying to k3kalinix’s Message
Reply by k3kalinix | 2024-05-04 09:44:02
This problem is related to your frame rate. When your FPS is low, synchronization cannot be provided.
For a stable synchronization, your FPS should be 30+.
We are working on this too. We will fix the synchronization issue even if the FPS is unstable.
Reply by sacco_89595 | 2024-05-08 15:24:19
Please respond promptly.
I set the FPS to 30, but it didn’t completely resolve the issue.
The voice called Open AI Voices does not corrupt Japanese. Elevenlab recommended by you was honestly unusable for gaming, but OPEN AI Voices speaks Japanese normally.
Can I still use Open AI Voices even if I cancel elevenlab?
Also, since elevenlab was an unusable service, I would like to request a refund from the ConvAI team. Who should I contact for this?
Images:
Reply by sacco_89595 | 2024-05-09 05:11:45
hello <@1023671043287699568>
