Mispronounciation of numbers

Core Features Language and Speech
1

Hello,

we created an AI assistant for a client through my account and it mispronounces the numbers. The exact same AI assistant (set up, voice, etc) on a colleague’s account works fine. However, the Scale plan is under my account. How can I fix this?

2

Hello @maria.solomou,

Welcome to the Convai Developer Forum!

Could you please share the character IDs?

1 Like
3

Of course. Here they are:

afd79348-88bd-11f0-8bf9-42010a7be01f

and

3a5cae76-5d6d-11f0-96d3-42010a7be01f

Thank you.

4

Which one is working?

5

3a5cae76-5d6d-11f0-96d3-42010a7be01f is the one that works ok

6

The characters are not exactly the same. Their core description differ. We recommend adding explicit instructions in the core description about how numbers should be pronounced.

7

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