Narrative Design jumps to unintended block

What do you need help with?

Bug report

Issue area

Conversation / Response

Impact

Major - a core flow is broken, but I can keep working

Character ID

a42b369b-dd9d-4e54-a286-cc5e8060bac7

Experience link

I don’t know

Browser

Edge

Operating system

Windows

Short summary

The Narrative Design leaves out one node and jumps to the next one.

What happened?

We are developing an avatar that is meant to simulate a job interview. Since we need a certain amount of data, the avatar should ask a follow-up question every time the answer of the user was too short (“Please elaborate a bit further on that”). After asking the follow-up once, the avatar should always move to the next question, irrespective of the answer length. However, if the follow-up question is not answered precisely enough, the model seems to jump to the follow-up question that was actually intended for the upcoming question. As a result, the respective main question is never asked.

What did you expect?

The avatar asks the follow-up once if the reply was to short and then moves to the next question, irrespective of the user’s input to the follow-up.

Screenshots, recording, or logs

I checked the relevant documentation, resources, and similar forum posts before posting.

on

I confirm that I did not include API keys, tokens, passwords, secrets, private character data, private conversation logs, or customer data.

on

Could you please create your post under the Character Intelligence category instead? This issue is related to Narrative Design rather than Avatar Studio.

Posting in the appropriate category will also allow you to answer the required pre-submission questions, helping us better understand your issue and provide more effective support.

Thank you for your understanding!