No sound - convai, azure, elevenlabs

Hello.
I can not get audio comming out of convai. Either in the browser or in Unreal, no mather if its convai voice, azure, or eleven labs. Any ideia how to fix this?

The text apears and it triggers animatiions but it does not generate audio.
Regards

Could you please share the Character ID?

Its happening in all characters.
96f51200-85e9-11f0-8cd7-42010a7be01f

Could you please try a GCP voice?

still no audio.

imagethis icon, by default is always mute when I refress. GCP voice is working, but none else. I still have plenty quota to use. Please help.
regards

now its ok. Changed nothing just started working. Thanks

I also encountered the same problem. The new character I created is unable to have natural communication through voice; it can only do so via text. However, it can have voice communication with the official-provided characters. Could you help? I have already tried video calls and voice calls, and this issue has occurred on both the website and UE5. My character ID: 955d4688-cc5d-11ef-b139-42010a7be016

The new created character’s microphone is responding, but it seems that the character has not received it.

What is the issue? Could you please share the character ID?